Set up extended webhooks

To enable extended webhooks, go to My account > Settings in your Rocka Hub and toggle Allow extended webhooks.

Extended webhooks provide you with extra metadata. You’ll be notified if:

the sending bank approves the transaction (you’ll receive a notification with ApprovedByBank as the payment status)
the payment is credited to the beneficiary’s bank account (you’ll receive a notification with Settled as the payment status)
the payment fails (you’ll receive a notification with the detailed reason).

Here’s a list of all reasons your payment could fail:

Status	Description
Blocked by risk	The customer was blocked by the risk scoring system.
Form expired	Your customer did not complete the payment in time.
Initiation failed	The customer couldn’t open the payment link. There could also be a problem on their bank’s side.
Initiation abandoned	The customer did not click the link to complete the payment in their bank app.
Form abandoned	The customer did not complete the payment in their bank app.
Payment rejected	The bank rejected the payment.

If you have any qustions or need help with your payment, contact us at support@rocka.live.