If you didn’t receive a transaction callback, you can request for it to be resent from your Rocka Hub. For more information, see Resend payment callbacks.
Sometimes your websites can be blocked in certain countries due to legal requests that Rocka is required to comply with. You will be able to see the list of countries all your websites are blocked in, as well as separate lists for specific websites. For more information, see Understand blocked countries.
Last modified on August 12, 2026
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