By default, customers from all countries can place payments on all your websites. However, sometimes certain countries can be blocked for all your websites or a specific website. For some websites, country-based restrictions are applied to comply with laws, regulations, sanctions and licensing requirements.
You can find lists of blocked countries on the Websites tab (My account → Websites) in your Rocka Hub.
Countries blocked by default
This is the list of countries that are blocked for all your websites. You can find it on top of the page under Countries blocked by default.
If a website has a custom list of blocked countries, the default list will not be applied.
Custom blocked countries
On the Websites table, you can see which country restrictions are applied for every website:
- List of blocked countries: This is the list of countries that are blocked for this specific website. The default list will not be applied.
- Inherited: This website uses the default list of blocked countries. No other countries are blocked specifically for this website.
- No countries are blocked: The default list of blocked countries is not applied to this website and there are no custom restrictions. Customers from all countries will be able to place payments on this website.
Last modified on August 3, 2026
