Callbacks - Rocka

Rocka will send you payment and payout callbacks to the webhookUrl you provided.

Open banking payments

Regular webhooks

Successful payment (fully settled)
Successful payment (awaiting settlement)
Failed payment

{
"PaymentId":"bc973098-3dfb-4700-af20-28ca4fdb583a",
"Status":"Done",
"Signature":"b2e286bfc7b94ab2342342341881c85b50f286b23462436432d7dfc5fcd05ca2r234r231",
"MerchantPaymentId":"12345678-1234-1234-1234-12345678910",
"Reference":"M816254739082 IN",
"Amount":50.0,
"Currency":"EUR",
"CardId":null,
"Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
},
"AdditionalData":null,
"DetailedInfo":null,
"Method":"open-banking",
"BankId":"sparkasse_de",
"IsSenderBank":false,
"BankTransactionId":"BANKTRANSACTIONID",
"Settled":"Yes",
"SettlementDate":"2024-10-01T07:18:56.316302Z"
}

{
  "PaymentId": "192142e8-e723-47a4-8db1-27690ac37a28",
  "Status": "Done",
  "Signature": "3b0aeedd56acca8fd574d54b89982aac15f033052f4a2f01024a32d47c537d0a",
  "MerchantPaymentId": "order123",
  "Reference": "P264739851096 IN",
  "Amount": 50.0,
  "Currency": "EUR",
  "CardId": null,
  "Remitter": {
    "Name": "Max Mustermann",
    "Iban": "DE17500105179569697752",
    "SortCode": null,
    "AccountNumber": null
  },
  "AdditionalData": null,
  "DetailedInfo": null,
  "Method": "open-banking",
  "BankId": "sparkasse_de",
  "IsSenderBank": false,
  "BankTransactionId": null,
  "Settled": "No",
  "SettlementDate": null,
  "CardNumberLast4": null
}

{
"PaymentId":"fa315e4d-bc55-4671-88ff-ece52a801690",
"Status":"Failed",
"Signature":"b2e286bfc7b94ab2342342341881c85b50f286b23462436432d7dfc5fcd05ca2r234r231",
"MerchantPaymentId":"12345678-1234-1234-1234-12345678910",
"Reference":"Q583961274085 IN",
"Amount":50.0,
"Currency":"EUR",
"CardId":null,
"Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
},
"AdditionalData":null,
"DetailedInfo":null,
"Method":"open-banking",
"BankId":"sparkasse_de",
"IsSenderBank":false,
"BankTransactionId":null,
"Settled":"No",
"SettlementDate":null
}

Extended webhooks

Extended webhooks include additional metadata, such as the decline reason for failed payments. For more information on how to set up extended webhooks, see Set up extended webhooks. For more information on payment decline reasons, see Payment decline reasons.

{
 "PaymentId": "034225e4-faf0-48ca-a9d2-78eb05162cd2",
 "Status": "Awaiting confirmation",
 "Signature": "19841111afb86adadc41c57ef5b54850711814905232e503c4514fee23a35cd7",
 "MerchantPaymentId": "515ede8d-7ebd-4f0b-8608-6f6a0effd88a",
 "Reference": "7U8QO73D PAYMENT",
 "Amount": 123,
 "Currency": "EUR",
 "CardId": null,
 "Remitter": {
    "Name": "Max Mustermann",
    "Iban": "DE17500105179569697752",
    "SortCode": null,
    "AccountNumber": null
 },
 "AdditionalData": null,
 "DetailedInfo": {
    "RejectReason": null,
    "ProcessingStatus": "ApprovedByBank"
 },
 "Method": "open-banking",
 "BankId": "sparkasse_de",
 "IsSenderBank": true,
 "BankTransactionId": null,
 "Settled": "No",
 "SettlementDate": null
}

{
 "PaymentId":"bc973098-3dfb-4700-af20-28ca4fdb583a",
 "Status":"Done",
 "Signature":"b2e286bfc7b94ab2342342341881c85b50f286b23462436432d7dfc5fcd05ca2r234r231",
 "MerchantPaymentId":"12345678-1234-1234-1234-12345678910",
 "Reference":"12345678 PAYMENT",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":null,
    "ProcessingStatus":"Settled"
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"Yes",
 "SettlementDate":"2024-10-01T07:18:56.316302Z"
}

{
 "PaymentId":"4f8b1e6c-9a3d-475e-b2c7-6d9a3f1e8c47",
 "Status":"Failed",
 "Signature":"a2f9c6e3d8b7104ea9f6c3e8d1b704ea7c9f2d5b8e1a4c7f9d2b6e3a8c5f1d9b",
 "MerchantPaymentId":"89012345-8901-8901-8901-89012345678b",
 "Reference":"M816254739082 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"BLOCKED BY RISK",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-09T15:07:43.451926Z"
}   

{
 "PaymentId": "a749684c-0a26-48bc-a9a3-388bc22f94b7",
 "Status": "Failed",
 "Signature": "4d49b0ce1309d6caf7257b85d5cb71a85c0c11ab646baad49bab41c193a2e67d",
 "MerchantPaymentId": "48295013-7592-3841-9204-58301928475",
 "Reference": "E394856880734 IN",
 "Amount": 20000,
 "Currency": "EUR",
 "CardId": null,
 "Remitter": {
    "Name": "Not Provided",
    "Iban": null,
    "SortCode": null,
    "AccountNumber": null
  },
 "AdditionalData": null,
 "DetailedInfo": {
    "RejectReason": "BLOCKED VALIDATION",
    "ProcessingStatus": null
  },
 "Method": "open-banking",
 "BankId": "erste_bankaustria_at1",
 "IsSenderBank": false,
 "BankTransactionId": null,
 "Settled": "No",
 "SettlementDate": null,
 "CardNumberLast4": null
}  

{
 "PaymentId":"7a3e9c1f-4d8b-462a-9f5c-1e7d4a9c3b68",
 "Status":"Failed",
 "Signature":"d9b4a7c1f5e2036da7c1f4e9b6203da8c4f7e1a9d6b3c8f2a5d9e1c4b7a3f6d0",
 "MerchantPaymentId":"78901234-7890-7890-7890-78901234567a",
 "Reference":"L462987315204 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FORM EXPIRED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-07-25T22:16:04.983271Z"
}   

{
 "PaymentId":"2d6f9c4a-7e1b-483d-a659-8c3f7e1a9d52",
 "Status":"Failed",
 "Signature":"f1a8c4e7d2b9053fa8c2e6d9b4107fc3a7e9d2c8b5f1a4e8c9d3b6f2a5e8c1d4",
 "MerchantPaymentId":"67890123-6789-6789-6789-67890123456f",
 "Reference":"K857293641075 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FINANCIAL INSTITUTION: INITIATION FAILED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-12T04:38:51.129467Z"
}   

{
 "PaymentId":"9e4c7a1f-3b6d-489a-8c2e-5f9d3a7b1e64",
 "Status":"Failed",
 "Signature":"c8a3f7e1d4b9026ca7f3e9c2d6b5108ec4a8f1d7b3e6a9c2f5d8b1e4a7c9f3d6",
 "MerchantPaymentId":"56789012-5678-5678-5678-56789012345e",
 "Reference":"J394857261048 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FINANCIAL INSTITUTION: INITIATION REJECTED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-05T20:41:16.702384Z"
}   

{
 "PaymentId":"6b9d4f2a-1e8c-47a3-9d5b-3f8a1c6e9d24",
 "Status":"Failed",
 "Signature":"b4e9c2a7f5d81036e4a9c7f2d5b8106e3a9f4c8d1b7e2a5f9c3d6b1e8a4f7c2d",
 "MerchantPaymentId":"45678901-4567-4567-4567-45678901234d",
 "Reference":"H720384951627 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FINANCIAL INSTITUTION: INITIATION ABANDONED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-10T11:27:38.564923Z"
}   

{
 "PaymentId":"a1f7d3e9-6c2b-4890-b5a1-8d3e7f9c2a41",
 "Status":"Failed",
 "Signature":"e7c4a1f8d5b2946ce1a7f4d8b5926c3ea9f1d4b7c2a8e5f9c1d4b7a2e8f5c9d1",
 "MerchantPaymentId":"34567890-3456-3456-3456-34567890123c",
 "Reference":"G581926473058 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FORM ABANDONED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-07-28T16:53:07.291645Z"
}   

{
 "PaymentId":"3c8e1f4a-9b27-4d6c-a851-2e7f9c4d8b36",
 "Status":"Failed",
 "Signature":"5d2a8f7e1c4b9036a7f2e8c1d5b4a907f3e6c9d2a8f7e1c4b9036a7f2e8c1d5b",
 "MerchantPaymentId":"23456789-2345-2345-2345-23456789012b",
 "Reference":"F193847265091 PAYMENT",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FINANCIAL INSTITUTION: PAYMENT REJECTED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-03T09:14:22.837451Z"
}   

{
 "PaymentId":"7f3a92b1-5e6d-4c8a-9f21-8b6d3e4a71c9",
 "Status":"Failed",
 "Signature":"a91f3c8d6e2b47a9f5c1d8e3b6a2f947c1e8d3b6a294f7c1e8d3b6a2f947c1e8",
 "MerchantPaymentId":"87654321-4321-4321-4321-09876543210a",
 "Reference":"E827461950382 IN",
 "Amount":50.0,
 "Currency":"EUR",
 "CardId":null,
 "Remitter":{
    "Name":"Max Mustermann",
    "Iban":"DE17500105179569697752",
    "SortCode":null,
    "AccountNumber":null
 },
 "AdditionalData":null,
 "DetailedInfo":{
    "RejectReason":"FINANCIAL INSTITUTION: PAYMENT EXPIRED",
    "ProcessingStatus":null
 },
 "Method":"open-banking",
 "BankId":"sparkasse_de",
 "IsSenderBank":false,
 "BankTransactionId":"BANKTRANSACTIONID",
 "Settled":"No",
 "SettlementDate":"2026-08-14T13:42:29.104857Z"
}   

Payouts

Successful payout
Failed payout
Rejected payout

{  
   "Id":"12345678test123456789",  
   "Status":"Done",  
   "CreatedAt":"2024-10-07T06:13:51.0834821Z",  
   "ExecutedAt":"2024-10-07T06:15:04.4400235Z",  
   "Amount":1000,  
   "Fee":12,  
   "Currency":"EUR",  
   "RequestId":null,  
   "RejectReason":null,  
   "Type":"OpenBanking",  
   "CardNumber":null,  
   "CardHolderReference":null,  
   "Iban":"TT123456789HFE112345",  
   "BeneficiaryName":"John Doe",  
   "BeneficiaryRef":"12345678 PAYOUT",  
   "Signature":"b2e286bfc7b94ab2342342341881c85b50f286b23462436432d7dfc5fcd05ca2r234r231",
  }

{  
   "Id":"12345678test123456789",  
   "Status":"Failed",  
   "CreatedAt":"2024-10-07T06:13:51.0834821Z",  
   "ExecutedAt":"2024-10-07T06:15:04.4400235Z",  
   "Amount":1000,  
   "Fee":12,  
   "Currency":"EUR",  
   "RequestId":null,  
   "RejectReason":null,  
   "Type":"OpenBanking",  
   "CardNumber":null,  
   "CardHolderReference":null,  
   "Iban":"TT123456789HFE112345",  
   "BeneficiaryName":"User Testing",  
   "BeneficiaryRef":"12345678 PAYOUT",  
   "Signature":"b2e286bfc7b94ab2342342341881c85b50f286b23462436432d7dfc5fcd05ca2r234r231",
  }

{
    "Id": "e00d0e92bcee43dea15efb65fc597509",
    "Status": "Rejected",
    "CreatedAt": "2026-03-30T11:19:33.0866336Z",
    "ExecutedAt": "2026-03-30T11:19:47.5517654Z",
    "Amount": 11,
    "Fee": 0,
    "Currency": "EUR",
    "RequestId": "392uj9joiq",
    "RejectReason": null,
    "Type": "OpenBanking",
    "CardNumber": null,
    "CardHolderReference": null,
    "Iban": "FI1410093000123458",
    "BeneficiaryName": "John Doe",
    "BeneficiaryRef": "9ZMT1TTK PAYOUT",
    "Signature": "0396e7e4dd5167ece4cd37b2611c5d13102ab75fa7943ac05995d06cd6fe31e8"
}

Last modified on August 17, 2026

⌘I